5

For almost 30 years I used a mobile mechanic who performed everything major and gave wonderful advice along the way, from explaining what needed to be done and why, plus hints on things to watch that would likely need service before too long. I could rely on his expertise, honesty, and pricing. I used a local (downtown) Mooresville shop for other things (now out of business) and their mechanic recommended STR when my mobile mechanic was no longer available and the service needed was beyond their capability. They did me a huge favor, and I have always been impressed, and thankful! If what I wanted was not financially feasible, they didn't press me to do something beyond the vehicle's worth but offered every responsible alternative and suggestions. I believe in being loyal, and they will continue to get my business, and my recommendation, because of their expertise and approach to customer service.

5

I can not give you a review because I never heard of you in my past 50 years in the Auto,home and commercial HVAC service business.I was certified back in the70s with NIASE which is now ASE. My connections with Sun Electric were very good.My biggest complaint is the cost of the new refrigerant 1234yf. This has been the biggest rip off in the business in the history of Airconditioning.Hopefully they that make it will fill their pockets first to make its cost more fair.I am an old R12,R22,R502,R11 and a couple of others.I also see the things that are going on in the auto repair leaks caused by the new 1234yf. My life of Electrical mechanical service has been very good with most areas of HVACR. With 8 billion people on Earth I do not expect any cure of what is going on but maybe a slow down is happening.

5

10 Stars

5

Absolutely excellent outstanding service, prices and waiting room. Staff so friendly and accomodating. Thank you so so much.

5

My car had multiple issues going on, and while the dealership just gave me a quote at an unreasonably high price, STR took the time to investigate and truly understand what was wrong with my car before quoting me and fixed it in a timely manner! Their attention to detail & friendly customer service has made me trust them over the dealerships any day! Thank you for your awesome service, and constant communication on my car. You’re truly appreciated!

5

I can't say enough about STR and their staff. Have had 2 flat tires, they fixed them each time and didn't charge me anything!!!! That is unheard of!!! I've been back 3 times since and had work done on my car, fair pricing, work completed on time and they stand behind their work. Every one there is very nice and a pleasure to do business with.

5

Everyone was very kind and kept me updated the whole way through. Unfortunately my car had no resolution, but i was grateful for the honesty throughout the experience. I would highly recommend their services and will be returning in the future if the need arises! Thank you all again!

5

The folks at STR were so helpful. I was in town visiting relatives when my car needed emergency service. They worked on it right away and had the car back to me the same day. Thank you so much!

5

Once again, STR did a great job. Very efficient and reasonably priced. Emily is a nice addition. She was very helpful. It's always a pleasant experience when I'm there. The team as a whole is wonderful!

5

Very kind courteous so far so good have no problems everything was done on a timely matter as they said it would be price was reasonable will definitely use them again

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