The single most important thing you look for from an auto service is... trust. I don't mind paying for service that is needed, but I want to pay a fair price, and I don't want to be mislead into paying for optional services that I don't need. After having a negative experience with another auto service company in Mooresville, going to STR was such a relief. Just a good organization doing good work for a fair price. Great communication, easy to schedule appointments, and the work is completed on time. I was having a timing belt replaced, and not only got a detailed estimate, but was able to talk about the work, ask about items on the estimate, and get honest and reasonable responses. Never felt like I was getting pressured to do anything more or less than what I asked for. Came back for a second appointment to do optional work... and everything was as smooth and seamless as the first appointment. I feel like I can ask for opinions and get honest answers... with a smile. What else do you need? Just going to add... they are masked up and following Covid19 guidelines.